Happy Paws Wagtastic Vacation Home 65330 GALEZ
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  • About us
  • Terms & Conditions
  • Essentials for you
  • Day to day
  • Tariffs & Hours
  • The Daily Dog Blog
  • Testimonials
  • Photos
  • House Guests
  • Our Dog Food
  • Location Map
  • Booking Requests
  • Pyrenees Canin
  Happy Paws Wagtastic Vacation Home 65330 GALEZ
Prices

Hours for drop-off / pick up: 9 AM - 7 PM Monday to Friday (closed 4:15 PM - 5:15 PM
Saturdays 9 AM to 7 PM (no closure)

Hours for drop off and pick up on Sundays:  10 AM to 1 PM and 5 PM to 6PM
Late pick up, IE Morning drop off PM collection can be a chargeable service (please discuss)
Our 24 hour system Morning / afternoon is set to 1pm.

Any dogs collected after 7 PM are classed as an overnight stay unless agreed at time of booking. (Some exceptions over 5 nights)
Fees are calculated on a 24 hour clock.  10 AM to 10 AM for example
Over the 24 hour period may be chargeable, bookings under 5 nights is 24 hour rate automatically unless previously agreed.

Our prices are set in stone 365 days a year. No extra charges for Bank holidays or other special days in France we are also open as normal.
During Christmas while we do not charge extra we are closed for arrivals and departures, 24th to 27th December and 31st Dec to 1st of Jan.
We are open for arrivals as normal hours on all other days.  Advance booking before November is minimum 7 nights stay.
Priority on booking is given to regular clients only until the 1st Of November to ensure we are able to offer our existing clients spaces.
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House guests

1 dog: 16€ per night, 2 or 3 dogs is an extra 8€ each up to a maximum of 4 dogs
Dry food is included in the price we use a high quality food.
Heating is 2€ per week per family during cold periods. ie 3 dogs in 1 family is still only 2€ per week total.
​Intact males in the home over 18 months old may not be accepted (case by case basis) (some exceptions with testing,)
Payment is on arrival in the form of cash or cheque (cheques accepted only over 14 nights stay and / or over 250€)
We are unable to accept bitches on heat within the home.  (there are alternatives)

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(To your home) Day Visits and external house sitting

We offer day visits and overnight stays in your home during the weekends
Weekend day visits are from 9 AM to 7 PM  (pricing is normally 30€ for the day but can vary if its long distance)
External house sitting 24 hours a day starting priced is 35€, based on how many pets, level of work and also distance. 
We only operate this at weekends, priced on a per day (ie Saturday morning to Sunday afternoon is 1.5 days date)
We only day visit or overnight at one house only per time (ie we will not undertake a day visit and a house sit overnight on same day.) 
This service is an entirely exclusive service to one client only.
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Deposits

A booking deposit of  a minimum 25% is required on bookings for new customers only
Where previous bookings have been cancelled we may ask for up to the full amount in deposit (Normally we ask for 50%)
(This may be the case for anyone who has never been but has cancelled previously but we are happy to discuss this)
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Day Visits 9 AM to 6 PM only

We do take in day visit dogs from our existing clients who normally stay with us. This is due to them already being known to us.
For regular clients we offer this as a free service for the most part based on how often it is used.
We may be unable to offer this service to pets that have not already stayed with myself (Harry) at Happy Paws Wagtastic Vacations,
mainly because it can take dogs time to settle in and we like all our guests to be as comfortable as possible. 
​This is not a fixed rule though as for the right dogs it can work.
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Pet Collection Service

Pet collect / Drop off service available under 300 KM round trip only.
If you require your pets to be collected of dropped off at home please discuss this while booking.
Drop off / Pick up is the evenings unless otherwise stated or agreed at time of booking.
7 days bookings minimum for pet transport service but we do waive this for regular clients.
Prices are set per KM while pets are in transport only, this is to avoid confusion over costings.
35 cents per Km non auto route, 40 cents per Km Auto routes.
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Long Term Guests

We accept long term guests please discus this with us for our rates.
(Special food and other extras such as: pet collect, heating, baths are not subject to discounts only the accommodation)
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Extras

Pet Shower, dry and full brush from 8€ to 15€ depending on pet size and Flea and Tick treatment based on dog size (Advantix). 
(if we are washing a family of dogs there is a discount given also)
Please note: if your dog is known to chew beds, please provide own bedding as destroyed raised beds are a chargeable item.   
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Pyrenees Canin Dog food.

Clients are welcome to bring their own food. (no cooked food for longer than 3 days and no raw food)
Dry food Included in the price, Pedigree in sauce:  Large dogs 1 tin per day (1€), smaller dogs half a tin per day (50 cents)
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Payment options.

Deposits:  Payable in cash or cheque at time of booking or within 7 days.
Balance payments are to be made by cash or cheque on arrival
(cheque is 14 days minimum and over 250€, all other payments are in cash as this saves us going to the bank every other day giving us more time with our furry pals.)

Long term guests are payable as agreed on booking.  We try to be as accommodating as possible to suit budgets.
We are unable to accept any cheques including but not limited to HSBC €, Barclays € and any other banks from outside of France.
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Charges are per pet, per 24 hour cycle and adherence to the specified drop-off and pick-up times.  
Outside of this, further  charges may apply but not always as we do understand circumstances may make these hours difficult. (delayed flights etc)
Please note that if you collect your pets before the specified date we do not offer a refund as a rule. 
We do understand that some situations are unavoidable and will do our best to discuss this if the need arises.
​Should you wish to extend your booking, please try to give us as much warning as possible.  
We do not like to disappoint, but extensions may not be possible, especially during busy periods.
For deposits and cancellation charges please see our terms and conditions.

Heures d'ouverture

Lundi au Vendredi  09h - 19h & fermé 16:15h - 17:15h
Samedi: 9h - 19h pas de pause & Dimanche 10h - 13h & 17h - 18h  fermé 13h - 17h

Telephone / E-mail

Tel: 07 82 97 77 61 (Anglais) or  05 62 39 21 47 (Français / Anglais) 
E-mail: harry@happypaws.fr